Refund policy

You can return unopened products in their original, sealed condition within 15 days of delivery for a refund or exchange. For health and hygiene reasons, opened e-liquids, pods and coils cannot be returned unless they are faulty.

If an item arrives damaged or develops a fault, contact us within 15 days and we’ll arrange a replacement or refund at no cost to you. Refunds are issued to your original payment method once we receive the returned item.

To start a return, email info@totsigaradiko.com.cy or call +357 99 746 065 with your order number.